PQASSO covers all aspects of an organisation, from governance to service delivery and monitoring outcomes. PQASSO’s flexibility means it can be used by all types of third sector organisations, including charities, social enterprises, community interest companies and community groups.
Since its development in 1997, PQASSO has helped large and small organisations to improve their efficiency and effectiveness, with over 17,000 copies sold. Now in its third edition, PQASSO’s development is informed by the organisations that use it to improve their work.
PQASSO offers a flexible approach to quality which allows an organisation to work at its own pace as it is self-assessed through the 12 quality areas. Organisations can also apply for the PQASSO Quality Mark, a nationally recognised award endorsed by the Charity Commission that offers users as well as commissioners and funders external verification of the quality and credibility of an organisation.