Next Steps in Quality - PQASSO in practice
This booklet is for voluntary and community organisations in the process of introducing PQASSO to their organisation, or considering doing so.
In everyday language, it aims to help all those concerned with quality in your organisation become more familiar with PQASSO and what it entails, and to help you get the best out of it.
Chapters provide an overview of PQASSO, introducing the 12 quality areas and three levels of achievement. We describe the self-assessment process, which is the essence of how PQASSO works, and the key elements involved in successfully getting started and keeping motivated with PQASSO. We also signpost you to resources you may find helpful in implementing PQASSO.
CURRENTLY OUT OF STOCK (updated 2nd edition expected to be available Autumn/Winter 2010)
price £7.95 plus p&p
