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Publications and Research

Publications

Publications range from short introductory guides to detailed specialist materials on a range of topics including planning, monitoring, evaluation, outcomes, quality and benchmarking. Please visit our publications catalogue to access our full range of publications, the majority of which are free to download.

Research, articles and presentations

CES produces high quality and independent research into all aspects of performance improvement in the third sector. Full reports are included in the publications catalogue but additional articles, think pieces and presentations from recent events are also available.

Latest news

Training with CES
Training with CES
Have you thought about how CES could help you prove and improve what you do? Now is the perfect time to have a look through our autumn training programme and see which of our one and two day courses in outcomes, impact and PQASSO you could attend.
 
Theory of change – putting impact at the heart of what you do
Theory of change – putting impact at the heart of what you do
A theory of change is a tool – often set out as a visual model – that helps organisations map the change they want to achieve, and how they will achieve it. A completed theory of change will clarify the need you are addressing and what you should do to meet the need – linking these clearly to your short- and long-term outcomes, and your overall impact.
 
Get better data!
Get better data!
In our brand new practical guide, CES' Dr Jean Ellis discusses ways to plan and design a questionnaire, how to write good questions and get a response rate that will give you credible data. It specifically has in mind how to get information about how users value your services, and about the outcomes and impact that your services achieve.
 
From 'pants' to proactive - supporting self-evaluation in UK helplines
From 'pants' to proactive - supporting self-evaluation in UK helplines
Recently, the children’s charity Coram and CES worked in partnership to deliver a programme of training, peer-learning, reflection and mentoring to six UK helplines. This work was funded by The Dulverton Trust. The programme aimed to support the helplines to access the outcomes data they needed, both in order to attract funding and to improve the service they offer.
 
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